It also adds tracking and management of warranties, subscriptions and service contracts. The Professional plan, at $75 per month, per user, adds pipeline and forecast management, registers and tracks new leads and scores leads according to user-defined rules.
The Essentials plan provides full case management-from creating the initial tickets to routing work to specific agents and empowering agents with all the information they need. The lowest priced Essentials plan, at $25 per month, per user, offers everything you need to manage the entire sales cycle from tracking leads and opportunities to managing accounts and contracts all in one place. Salesforce also offers a long list of add-ons at a variety of price points as well as services to allow businesses to build their own custom apps within the Salesforce system.
Salesforce offers four distinct plans: Essentials, Professional, Enterprise and Unlimited.
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